Communication
The first order of communication is listening. What are your needs? How can we fulfill these needs? We hire and train our personnel with this PorterClean ideal in mind. We also believe that personnel that use an owner mentality versus a renter mentality increase the quality of our service product. We employ open-book management, employee profit-sharing and product-quality incentives to accomplish this goal.
Appearance
Our personnel wearing their uniforms and ID badges on the job are a reflection of your business while we are on the job. PorterClean begins at this point; the appearance of our personnel.
Ability
The PorterClean training provided to our personnel affects how they care for your facility. Their training helps them understand the chemicals, tools and procedures they are using and how they affect the surfaces where they are being used.
Safety
Safety for your staff and ours is covered in multiple areas of the PorterClean approach. Hiring personnel with the legal right to work in the United States, ensuring these personnel have acceptable backgrounds and screening for illicit drug use is the first line of safety. The second line of safety is comprehensive initial training in addition to annual compliance training for all personnel. The final line of safety is in our bi-weekly safety meetings conducted on site by our front-line supervisors with fresh topics covered twice per month.
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